Ohio Heartland Community Action Commission is announcing the 2019-2020 Winter Crisis Program. The Winter Crisis Program also called HEAP is a heating assistance program that may provide a one-time payment toward a utility and/or bulk fuel service for those meeting the program eligibility requirements. The program begins November 1st and runs through March 31, 2020. Appointments can be made by calling the automated appointment line at 1-866-861-6421 or online at capappointments.com.